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Privacy Policy

Effective Date: January 10, 2026
Last Updated: June 28, 2026

1. Introduction

The gigno.app website and the Gigno™ software application (collectively, the "Site" or "Platform") are owned and operated by Meta-Frux Limited ("Meta-Frux", "we", "our", or "us"). Meta-Frux Limited acts as the primary data controller of your personal data.

We have adopted this Privacy Policy to establish exactly how we process information collected by the Platform, and to outline the specific legal and operational reasons why we must collect certain data. You must read this Privacy Policy before utilizing the Site or applying for workspace provisioning.

We are committed to ensuring the absolute confidentiality, integrity, and security of your personal and corporate data.

2. Information We Collect

We collect two primary categories of information: Automatically Collected Data and Voluntarily Provided Data.

2.1 Automatically Collected Data (Device Information)

When you visit gigno.app, we automatically collect specific information about your device. This includes details regarding your web browser, IP address, time zone, and certain cookies installed on your device. Additionally, as you navigate the Site, we collect records of the individual web pages you view, the referral websites or search terms that directed you to the Site, and real-time metrics regarding how you interact with our interface.

2.2 Voluntarily Provided Data (Intake and Account Information)

To evaluate applications for early platform access and to provision dedicated environments, we collect the personal and professional data you explicitly submit to us via our secure intake portals. This data includes:

  • Full Name

  • Corporate Title or Job Role

  • Enterprise Email Address

  • Company Name and Employee Headcount Range

  • Primary Knowledge Loss Concerns

  • Strategic Priorities and Operational Architecture Notes

3. Purpose of Processing

Our highest priority is data security. We process your data strictly under valid lawful bases, including contract fulfillment, compliance with legal obligations, and our legitimate business interests.

  • Device Information: Used exclusively to identify potential system abuse, defend against malicious cyber activity, and compile anonymous statistical analytics regarding website performance.

  • Intake and Professional Information: Used to verify corporate identity, pre-qualify organizational footprint requirements, host tailored discovery calls and workspace product demonstrations, and provision isolated database environments.

We do not sell, rent, or trade your personal data to third parties for marketing or competitive purposes.

4. Data Storage, Isolation, and Transfers

Gigno™ is engineered around a dedicated infrastructure model. Content and relational graph structures logged within an activated workspace are held in completely isolated database environments.

Meta-Frux Limited operates globally. Information collected during the intake phase may be transferred to, stored at, and processed in jurisdictions outside of your home country, including server networks in Europe, North America, and South Africa. By submitting your information, you acknowledge this transfer, storage, and processing. We implement strict standard contractual clauses and security measures to ensure your data receives an equivalent level of legal protection across all borders.

5. Your Statutory Privacy Rights

Depending on your geographical location, you possess distinct statutory rights regarding your personal data under frameworks such as the Nigeria Data Protection Act (NDPA) and the General Data Protection Regulation (GDPR) [NDPA 2023]. These rights include:

  • The Right to be Informed: The right to clear, transparent explanations of how your data is used.

  • The Right of Access: The right to request copies of the personal data we hold about you.

  • The Right to Rectification: The right to demand the correction of inaccurate or incomplete data.

  • The Right to Erasure (Right to be Forgotten): The right to request the deletion of your data under specific legal conditions.

  • The Right to Restrict Processing: The right to limit how we process your personal data.

  • The Right to Data Portability: The right to receive your data in a structured, machine-readable format.

  • The Right to Object: The right to oppose data processing based on legitimate interests or direct marketing.

  • Rights Related to Automated Decision Making: The right to prevent profiles or decisions from being generated solely by automated algorithms without human intervention.

To exercise any of these statutory rights, please contact our data protection team directly at the legal email address provided in Section 9.

6. Links to External Websites

Our Platform may contain links to external websites that are not owned, managed, or controlled by Meta-Frux Limited. We are not responsible for the privacy practices, terms of use, or content of such third-party networks. We encourage you to review the individual privacy statements of every external website you visit.

7. Information Security Safeguards

We maintain robust administrative, technical, and physical safeguards designed to protect your personal data from unauthorized access, loss, modification, disclosure, or destruction. All data is housed on secure servers inside controlled environments with restricted access protocols. However, because no digital transmission over the internet or wireless network is entirely infallible, you acknowledge that all internet data transmissions carry inherent risks.

8. Statutory Disclosures

We will disclose your personal or operational data only when required or permitted by law. This includes complying with valid subpoenas, court orders, or similar legal processes, or when we believe in good faith that disclosure is vital to protect our legal rights, preserve user safety, investigate systemic fraud, or respond to an official government or regulatory request.

9. Contact and Regulatory Information

If you have any questions regarding this Privacy Policy, wish to exercise your statutory individual data rights, or require information concerning our compliance with data protection laws, please contact us:

  • Corporate Entity: Meta-Frux Limited

  • Department: Data Protection & Compliance

  • Email: legal@metafrux.com

  • Postal Address: 1B Etim Inyang Crescent, Victoria Island, Lagos State, Nigeria